Frequently asked questions
Whether buying or selling your dream store, you’re bound to have questions
How do I list my business for sale?
If you'd like to sell your business on Exchange, install the Exchange app on your Shopify store and create a public or private listing.
I already closed my store but I would like to sell it. How can I do this?
You will need to pick a plan to reopen your store so it’s available to buyers. After you pick a plan, you will automatically be redirected to the official Exchange app to create your listing. You will be able to write a description and set a selling price.
Why is my shop listed as a starter store?
If your business had less than $100 in revenue when you installed the Exchange app, your listing will appear in the Starter Stores category on Exchange. This is the most popular category on Exchange and will give you the most exposure to interested buyers.
Can my listing be featured or promoted?
Only a limited amount of listings can be featured on Exchange at a time. The stores that are featured are rotated often in order to give sellers with quality listings exposure to the thousands of buyers who use Exchange each day.
Featured listings are chosen by a tool that automatically selects top listings to be promoted. You can increase your chances of being featured by following these tips on improving your listing.
Do you offer a payments service to facilitate the purchase payment from the buyer to the seller?
How is my store's valuation calculated?
Exchange's valuation tool recommends a selling price by taking into account a number of factors, including your store's lifetime revenue, traffic, and other features like social media followers or email subscribers. Stores that have features that are proven to sell are valued higher by our valuation tool.
Only whitelisted sales are accounted for in this calculation. These are sales that Exchange is able to verify, for a full list of whitelisted channels see here.
How do I find a buyer quickly?
Yes! You should start by creating a detailed description for your listing with as much information about your business as possible. Here are some ideas on what to include:
The type of products you sell (are you dropshipping or do you hold inventory?)
The work you’ve done on the store so far (if you haven’t made sales, is everything set up for the buyer to start selling? What should they consider once they buy your store?)
Links to your social media accounts and description of the campaigns you’ve done so far
What to learn more tips? See our guide on improving your listing.
How do I transfer my store?
Once you've agreed to the terms of the sale with the buyer. Follow these steps to get your store transferred securely by the Exchange team.
This is the only way to have your personal financial information remvoed from the store before making your buyer the new owner.